Frequently Asked Question

Chromebook keeps shutting down randomly
Last Updated 9 months ago

Solution

  • Make sure Chromebook is charged
  • Run updates on the Chromebook

Test

  • Turn on the Chromebook and log in
  • Lightly jostle the Chromebook to see if it shuts off (sometimes Chromebooks shut off when bumped)
  • If it shuts off, test again to make sure before sending in for repairs

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