Frequently Asked Question

Chromebook isn't turning on
Last Updated 9 months ago


  • Make sure Chromebook is plugged in and charged
  • Check to see if the charger light is shining
  • Hold the power button down for 15ish seconds to do a hard reset, then press the power button again to try turning it on again.
  • If a hard reset didn’t work, try closing the laptop for a minute and then opening it back up. Wait a little bit without touching any buttons to see if it comes on on its own.
  • If that still doesn’t do anything press the spacebar a couple times and to see if it turns on.
  • Repeat this process 2-3 times before giving up

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